A Virtual Assistant, or VA (in the context of Jigsource) is a self-employed specialist administrator who is available to your business on a regular basis, as a one-off or adhoc support, to take on the burden of the day-to-day tasks that are eating away at your valuable time. They work remotely and dip seamlessly in and out of your business when you need them to.

See more info here.

That depends on your scope of work. If you requirements fall within general administration, you'll likely need a VA. If you need more business operational support around how your business functions; its systems and procedures, how your customers interact with you and how it all works together, you may require a more techincal expert. 

The good news is, often 1 Jigsourcer has the skills for both roles, so if you're not sure which you need or you think your requirements span the two services, you can still get all the support you need in one friendly face. 

Find out more about the kind of work undertaken by each role here.

Outsourcing is a fairly straight forward process and we like to make it as easy as possible. We'd always suggest you Book a Call with us first so we can understand exactly what you need and get a sense of compatibility, ethos and "fit".

You may then receive a Proposal/Scope of Work document that clarifies our understanding of your requirements and exactly what we're offering to do. We agree a timeframe and terms and contract to that effect. 

You provide the necessary data, access, resources for us to get started. Work commences in line with our agreement and invoicing occurs as per the schedule set. Reviews and progress updates flow as the contract stipulates and we get the job done!

We absolutely recommend that you do! If you're looking to let someone into your business, you need to connect with that person, have trust in them and know that it feels right and can work - for both your sakes.

We would suggest an initial meeting with your VA to discuss how you work and how you would like them to work with you. And then we recommend a small project, task or piece of work that can serve as a trial before any bigger plans are discussed. That way, if there's something that doesn't quite fit between the two of you, you can both walk away once the trial is complete.  

Here's the thing, outsourcing to a VA is always going to feel more expensive than hiring someone or continuing to do everything yourself. 

But, there are no oncosts with a VA, no holiday or sick pay, no office space or equipment to provide and you're buying in the years of experience, training and diverse skillset that comes from working with and inside of businesses of all shapes and sizes. 

Sure, you can keep doing everything yourself, that way it costs you nothing! Wrong! Your time is money. Your time is probably the most valuable asset in your business and every hour you spend doing something that doesn't need to be done by you, is time - and money - wasted.

Jigsource Consultants are highly skilled project managers in a genre we like to speak of as "Change Management." Businesses evolve and so do their needs, so if there's something you need to improve, scale up, or transform, we're here to bring that project over the finish line.

Some of our best work is in CRM/data systems, processes and procedures, and quality management (including ISO 9001). See more about our consultancy projects here.

It's true, we're Prince2 practitioners; the principles and methodology of which we do love, but we completely understand that the rigid structre of a Prince2 project is not for everyone. If you have your own approach to projects, we're happy to work within whatever framework best suits the business, scenario and team. We're not here to impose our way of working onto anyone! We're ultimately on board to get the most out of your project team and get the desired result over the finish line. The 'how' is negotiable!